Attendee FAQ | Digital Summit Philadelphia

We look forward to hosting you at Digital Summit Philadelphia!

Below you will find the information to assist you in your planning for this event

What’s included in my pass?

Below is a breakdown of what is included by pass type:

The Main Event Pass includes the following benefits:

  • Break-out Sessions​ & Keynotes
  • Exhibitor Showcase
  • Networking Receptions​
  • Day 2 Lunch​

The Platinum Pass includes all the Main Event Pass benefits PLUS

  • Day 1 Masterclasses​ w/Lunch
  • Post-Event Session Recordings

No need to pre-register for any of the sessions on the agenda! Attendees are welcome to select their desired session right on site.

Main Event Pass can be upgraded by visiting the cart page and selecting the upgrades tab.

Masterclasses are a selection of morning intensives that take place on August 25, 2021, 8:30am – 12:00pm. These are included in the Platinum Pass. If you current hold a Main Event Pass, you can upgrade your pass level to include the Masterclasses here.

If you’re not sure which level pass you have, please contact Autumn in our registration department: | 919-529-5373

Where is the event?

Digital Summit Philadelphia will be held at the Pennsylvania Convention Center

1101 Arch Street Philadelphia, PA 19107 | (215) 418.4700

No need to bring anything! Just stop by registration and we’ll have your badge waiting for you by last name.

Click here for directions & parking information.

With the return to live Digital Summit events in some cities in 2021, the DS team is dedicated to ensuring a great experience and keeping you safe during any ongoing pandemic conditions in the U.S. For the cities where we’re planning in-person events, please see all the measures below that we will be following to ensure everyone’s safety regarding the spread of the COVID-19 virus.

Click here to see our COVID-19 Safety Precautions page.

Networking opportunities

‣ Follow the event @DigitalSummits and use #DSPhilly to Tweet or follow other tweeters.

‣ Stay updated and connect with fellow attendees on our Facebook page.

‣ There will be free Wi-Fi available in throughout the event space.

What else do I need to know?

If you require special assistance (nursing moms, accessibility, allergies, etc.), please contact to provide advance notice by August 2, 2021.

You’ll find a range of attire at the conference but generally most attendees are in business casual. Temperatures in conference halls may fluctuate widely. It’s advised to dress in layers.

Attendees will receive an email within one week of event closing with a post-event survey and access information to view presentations via a secure portal from the Digital Summit website. Please note that presentations will not be available to download, but will be available for viewing for 6 weeks after the event.

It’s of utmost importance to us that the conference be informative, valuable and fun for all. If there is anything we can do to make for a better experience, please let us know by filling out our post-event survey immediately following the conference. We read EVERY one, and use them to shape our future conferences.

Due to facility capacity, space is limited and early registration is encouraged. Cancellations received before August 2, 2021, are refundable. Cancellations received after August 2, 2021 are non-refundable. We do our best to offer a great value year after year to all attendees but due to the unpredictability of live events, we are not able to offer any refunds or partial credits post event – as a result of speaker cancellations, weather challenges or other issues outside of Digital Summit’s control.

Pass Transfers:
Passes are transferrable to other Digital Summit event locations taking place within a year of the event. Passes may also be transferred to another person. Pass transfers must be requested prior to Day 1 of the event. No-shows will be charged full conference fees.

Need more help?

If you couldn’t find what you’re looking for, get in touch with us, we’re here to help!

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